Terms of service
The agreement between you and BridgeWell when you use the platform.
What BridgeWell is
BridgeWell is a metabolic health coordination platform. Medical services — including medical intake, prescribing, pharmacy fulfillment, and clinical follow-up — are provided by our independent clinical partner. BridgeWell coordinates the overall experience and delivers coaching, nutrition, and movement programming, but is not itself a pharmacy, medical practice, or provider of medical advice. BridgeWell does not prescribe.
Eligibility
You must be 18 or older and a U.S. resident to enroll. Your clinical partner clinician determines whether GLP-1 therapy is medically appropriate during their intake review.
Billing
Up front, BridgeWell collects one charge: the $39.00 Medical Consultation Fee. Medication is charged only if a licensed clinician approves treatment and you confirm you want to continue, at a price disclosed to you before any medication charge. Clinical visits and prescribing decisions are handled by our clinical partner. You can cancel at any time from your member portal; recurring charges stop after the current billing cycle and program access continues for 30 calendar days after cancellation.
Acceptable use
Use the platform for its intended purpose. Don't attempt to access other members' accounts, scrape data, or interfere with the service.
Limitation of liability
BridgeWell is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified clinician with questions about a medical condition. The Telehealth Disclaimer describes the scope and limits of telehealth-delivered care through BridgeWell.